What is Quality Assurance?

  • Quality assurance is an organization’s guarantee that the product or service it offers meets the accepted quality standards, and customer’s requirements.

  • Quality assurance involves engineering activities which are implemented in a quality system so that requirements for a product or service will be fulfilled.

  • Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.

  •  Quality assurance consists of reducing the opportunity for deficiencies.